Description

Job Summary:

The Director of Information Technology will manage and direct the company’s information technology (IT) operations, ensuring the department provides efficient and effective technical support service.

Duties/Responsibilities:

• Leads development and implementation processes for the organization’s IT systems and department.
• Develops and implements business continuity protocols to minimize disruption to business operations in case of emergency situations or data loss.
• Establishes efficiency and efficacy standards, providing recommendations for improvement of IT infrastructure.
• Analyzes IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs.
• Oversees security of systems, networks, and enterprise information.
• Facilitates IT security audits or investigations.
• Develops and supports relationships with external IT vendors and service providers.
• Coordinates multisite IT systems via enterprise resource planning (ERP).
• Performs other related duties as assigned.
• Required Skills/Abilities:
• Proficient in latest technology for IT systems and management.

Must have experience with or knowledge of the following:

• Ubiquity
• Fortinet
• Azure
• VMWare/vSphere
• O365 Administration
• Active Directory
• JAMF
• Jira/Confluence
• CrowdStrike
• Mimecast
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite or related software.
• Excellent organizational skills and attention to detail.
• Excellent analytical and management skills.
• Excellent people skills.
• Through understanding of IT and practical applications to support the company’s goals.

Supervisory Responsibilities:

• Hires and trains IT staff.
• Schedules, organizes, and assigns projects to members of the IT team.
• Conducts performance evaluations that are prompt and constructive.
• Handles discipline and termination of employees as needed and following company policy.

Requirements

Education and Experience:

• Bachelor’s degree in computer science preferred.
• At least ten years of experience managing an IT department.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position:

•  The employee is regularly required to talk or hear.
•  The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls.
•  The employee is occasionally required to stand; walk; sit; and reach with hands and arms.
•  The employee must occasionally lift and/or move up to 50 pounds.
•  Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
•  Prolonged periods sitting at a desk and working on a computer.

The noise level in the work environment is typically low to moderate. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.